Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Training & development
Schedule / Expected Work Hours:
Seasonal, full-time during tax season (January–April)
Evening and weekend availability required
Typical hours: Monday–Saturday, 9 AM–8 PM
Job Summary
As a Tax Preparer at Liberty Tax, you are responsible for accurately preparing tax returns for individuals and small businesses while providing exceptional customer service. This role supports clients in understanding their financial situation, ensuring compliance, and delivering the trusted service Liberty Tax is known for.
Responsibilities
Prepare accurate federal and state income tax returns for individuals and small businesses.
Conduct client interviews to gather tax and financial information.
Ensure compliance with tax laws and company policies.
Deliver excellent customer service and explain return results clearly.
Maintain organized, secure, and accurate client records.
Stay current on changing tax regulations through ongoing training.
Collaborate with team members to ensure a smooth workflow during peak season.
Support marketing and client retention efforts.
Qualifications
Knowledge of federal, state, and local tax laws.
Experience using tax preparation software and Microsoft Office Suite.
Strong attention to detail and organizational skills.
Excellent communication and customer service abilities.
Must have PTIN (or be eligible to obtain one).
Prior experience in tax preparation preferred.
Company Overview
Liberty Tax is a leading tax preparation service with locations across the U.S. We provide fast, accurate, and friendly tax preparation with a focus on exceptional customer service and community engagement.
Company Purpose / Mission
To make tax filing simple, fast, and accurate while empowering our communities through financial literacy and personal connection.
Company Values
Integrity: We do the right thing for our customers and each other.
Teamwork: We succeed together through collaboration and respect.
Excellence: We strive for accuracy and professionalism in every return.
Service: We put people first — our clients, our teams, and our communities.
Growth: We invest in our people and inspire career advancement.
This document is provided for general informational purposes only and does not constitute legal advice. The information contained in this document is intended to serve as a general guide and may not be applicable to all situations. It is the responsibility of the franchisee to ensure compliance with all applicable local, state, and federal employment laws. The franchisee should consult with their own legal counsel to ensure that their employment practices are in accordance with the law.
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